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Privacy Policy


This web site is owned and operated by the agencies listed on and funded by the Ministry of Community and Social Services.

Policy limitations

This policy is limited to information collected by from marketing activities and through this web site. This web site contains links to other web sites that are not controlled by or related to is not responsible for these sites, their content, their omissions or the policies and practices engaged in by their owners and/or operators. We recommend that you read the privacy policies of these sites before making a decision to disclose your personal information to the site operators. Our hyperlinks are not to be construed as an endorsement of any other web site.


The choice is always yours whether or not to provide personal information to Any personal information you provide will be treated with care and subject to this policy, will not be used or disclosed in ways to which you have not consented. You may opt-out of certain uses and disclosures of your personal information, as explained below. By submitting your personal information to us, you signify your consent to and its listed agencies to use and disclose of this information in accordance with this policy. By using our web site, you also consent to the collection and use of anonymous information as discussed below.

Non-identifiable information

Non-identifiable information is sometimes collected from visits to our website. In general, anyone can visit our website without telling us who he/she is or revealing any information about business or personal needs. Unless you complete an online form, our web servers collect anonymous, non-identifiable information about you such as the Internet Protocol (IP) address of your computer, the IP address of your Internet service provider, the date and time you access our web site, the Internet address of the web site from which you may have linked to our web site, the operating system you are using, the sections or areas of our web site that you visit, the web site pages read and images viewed, and the content you download from our web site, but not the e-mail addresses of visitors. This non-identifiable information may also be disclosed to others and permanently archived for future use.

Use of personal information

Your personal information is intended to be used only by agencies listed on and the others specified below to provide services, to respond to requests, to verify contact information, to provide information, and to improve our offerings and to generally support your use of our services and our website.


If you have any questions about this privacy statement or about how manages data, please contact:

Ben Johnston, Northern Lights Canada
289-396-2943 or click here to email
Josh Dion-Broadley, The Salvation Army
905-528-1325 or click here to email

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Funding for this project gratefully contributed by the Ministry of Community and Social Services Ministry of Community and Social Services